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EMS Week 2009 – Thank You Letter for your Crews

A Thank you letter from Management to EMS crews – In honor of EMS week. Feel free to use it as you wish.

Follow Up to the Shine Factor – Grunts: Part 1

Third part of the three part series “The Shine Factor” – This post looks at us “Grunts” and tells how a lot of our organizational success is riding squarely upon our shoulders.

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